Frequently Asked Questions

DO YOU HAVE A SHOWROOM?

No, we have a Global Virtual Showroom. At Forever Sharp Kitchen we believe in forgoing expensive retail outlets and commissioned sales consultants! We are direct-to-customer which allows us to pass on these massive savings to you.

TELL ME MORE ABOUT THE LIFETIME WARRANTY

Should any of our Forever Sharp products purchased from Forever Sharp Kitchen or its affiliates ever become damaged or ineffective in normal kitchen use, we will replace them free of charge. Please click here to read full terms and conditions.

DO YOU SHIP INTERNATIONALLY?

We currently operate in Singapore, Hong Kong, United Kingdom, Canada, South Africa, New Zealand, and Australia. If you live outside of these countries the good news is, we ship to any region!

IS SHIPPING FREE?

Shipping is free for all purchases over AUD 55, CAN 100, EUR 50, GBP 46, NZ 65, SGD 50. We pack and send daily to ensure arrival at your earliest convenience. Please note that there will be a delay due to Covid-19.

WHAT ARE FOREVER SHARP KNIVES MADES OUT OF?

Our entire range is ergonomically designed and crafted from A grade stainless steel, lightweight and features outstanding balance. Our products are tested far beyond what most would consider normal kitchen use. NSF International quality certified for commercial kitchen use.

WHY BUY FOREVER SHARP KNIVES?

Stainless steel and guaranteed forever, the Serrated Edge will never need sharpening! The Forever Sharp is a carving knife, a bread knife, a frozen food knife. Truly multi-purpose knife that is a must-have in your kitchen!

WHY BUY FOREVER SHARP HIGH ROTATION WHISK?

Push down on the whisk with the palm of your hand and watch the magic happen, it is simple and effortless. You can whisk, whip, mix or froth a delicious treat in seconds, making it the perfect addition to your kitchen. Stainless steel, mechanical design and guaranteed forever!

WHY BUY FOREVER SHARP SLICERS?

Modern and functionally designed Mandoline slicers, graters and choppers for home and commercial use. NSF International certified. Constructed from high-quality plastic and stainless steel its dishwasher safe and comes with a lifetime guarantee.

HOW MAY I PAY FOR MY ORDER?

Accepted payment methods on our site include Visa, MasterCard, Afterpay and PayPal.

CAN I PICK UP MY ORDER FROM A WAREHOUSE / FACTORY?

We currently do not offer the option of picking up of orders directly from any of our distribution facilities.

DELIVERY

*UPDATE: Due to unprecedented demand, there may be delays in delivery times. We are working closely with our delivery partners to get orders to you as quickly as possible. 

Standard shipping

All standard shipping is sent via Australia Post.

All orders will be packed and dispatched same day. 

HOW LONG DO I HAVE TO COLLECT MY PARCEL FROM A “COLLECTION POINT”?

For all carriers you have 7 calendar days from the date of delivery to collect your parcel. After 7 days your parcel will be returned to sender. Please ensure you track your order so you know if it has been delivered to a collection point.

HOW DO I COLLECT MY PARCEL FROM A “COLLECTION POINT”?

A collection point refers to a Post Office and/or Carrier Depot. For all collections, you must have the tracking number, card (if available) and photo ID. If you are unsure which collection point your parcel is located at, please check on the carrier website with your tracking number.

WHAT ARE THE CARE INSTRUCTIONS?

For best results, use warm soapy water as soon as possible after use, rinse immediately in hot water and wipe dry with a clean cloth. Dishwasher safe. We do not recommend leaving unwashed or clean cutlery in a dishwasher overnight or for extended periods.

CAN STAINLESS STEEL RUST?

Yes, any stainless-steel product can in some circumstances rust, but it is much more resistant to corrosion than ordinary carbon or alloy steels. It is ‘stain-less’ not ‘stain-impossible’.

WHAT IS STAINLESS STEEL?

In metallurgy, stainless steel is defined as a steel alloy with a minimum of 11% chromium content. Stainless steel does not stain, corrode, or rust as easily as ordinary steel (it stains less), but it is not stain-proof. There are different grades and surface finishes of stainless steel to suit the environment to which the material will be subjected in its lifetime. Stainless steel is 100% recyclable and is available in different forms.